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Many companies may claim to be the best in the business, but we have the resume to prove it:

We recently had a dealer with a high number of accounts switch to us from another central station. The very first day the accounts were moved over, we discovered a few problems with accounts reporting bad or erroneous signals. In one instance, the signals from two different commercial fire systems were sending in error messages on a completely unrelated third account. The accounts in question were both using a fire panel that was unfamiliar to us. We immediately acquired a copy of the programming manual. Within minutes our Director of Central Station Operations was able to find the problem and communicate the steps necessary to correct it to the dealer and his technician who went out to make the necessary repairs.

In short, within 36 hours of the cut over, we were able to detect, diagnose, and repair problems with two commercial fire alarm systems that, according to history printouts, the old central station was either unaware of, ignored, or had been unable to correct for more than a year.

We are so confident you will be completely satisfied with our service; we want to offer you an unbelievable deal:

There are many central stations but it takes the very best to handle the difficult cases. Bring us your most problematic alarm monitoring account, the one that your current central station cannot get back on track. Give us sixty days at no charge or risk to you, to resolve the account's issues. Our expert technical staff and trained operators will investigate the problems and then develop and implement cost effective solutions. Michigan Monitoring Service is so confident that we can turn any problem subscriber into a satisfied alarm monitoring subscriber, we are willing to do it for free*. If we cannot resolve your alarm monitoring account's problems within sixty days, it cannot be done. We make this promise based on our twenty years of alarm monitoring experience. Let us prove to you that not only do we offer the most competitive pricing in the industry, but we are also the most capable in dealing with those difficult accounts.

Call Mike Riley today at (800) 876-5636 or email Mike at: michmoninfo1@michmon.com

* After sixty days, the account will be subject to charges based on the current pricing structure.

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One of our oldest dealers has numerous branch offices located throughout the Eastern half of the United States. A few years ago, the corporate office decided to move the monitoring of their accounts to a central station located more convenient place for them. Throughout the months immediately following the move we continuously received calls from the dealer asking us to help with situations and problems that their new central station was unable or unwilling to resolve and less than nine months later the dealer was making arrangements to move the accounts back to Michigan Monitoring Service. Apparently, the new central station was lacking in performance and problem resolution skills. They were unable to provide the same level of customer service that Michigan Monitoring Service had been providing the dealer previously.
Since returning to Michigan Monitoring Service, the dealer has continued to grow and open new office s and say they regret ever having left.
We are proud to count this dealer as one of the many companies that we have had the privilege of working with in our more than twenty years of providing quality monitoring service.

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You may have heard people say that the only constant in life is “change”. The same holds true for the security industry. Michigan Monitoring Service is at the forefront of the latest in leading edge technology. Many other central stations do not have the technical expertise to manage high-end services or are just unwilling to invest in the equipment and training that is necessary. At Michigan Monitoring Service, we want to develop a long-term relationship with you and your business. Therefore, you can rest easy knowing that we will be prepared for your business growth. We will always be a step ahead and will take on the changes in technology as they are introduced.

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We spend a lot of time listening to our customers, dealers like you, so that we are able to tailor our services to meet your subscribers’ specific requirements. Our willingness to satisfy your subscribers and the fact that our services and automation systems are scalable to handle any size subscriber volume you may have means that Michigan Monitoring Service is the only central station you will ever need. Michigan Monitoring Service currently provides nationwide service to thousands of alarm dealers in nearly all fifty states, so do not let the company name mislead you into thinking we are a local company.